Mystery Shopping – An Excellent Part Time Job Or Additional Income Source
Though the name itself may seem a bit mysterious, the concept of mystery shopping is actually straightforward. Also referred to as secret shopping, performance evaluations, service checks and frontline evaluations to name a few, mystery shopping allows companies to obtain a snapshot in time by trained researchers who know in advance what they are to evaluate. It provides management a method to quickly yet efficiently evaluate their business practices, deliverables, and employees from the perspective of a non-biased consumer. Mystery shoppers visit or call businesses posing as ordinary customers and provide detailed evaluations of their experience using written reports or questionnaires.
Mystery shopping is used in a wide variety of industries such as retail, restaurants, financial institutions, convenience stores and gas stations, service providers, manufacturers, department stores, travel and entertainment, etc.
Though there is a certain level of responsibility and professionalism required to be an effective mystery shopper, you should never have to pay to get a job. There are dozens of companies claiming that by paying them a registration fee they will send you job opportunities and teach you the steps to becoming a shopper. This may be true, but is also completely unnecessary.
The legitimate mystery shopping companies in the industry NEVER charge fees to the shopper. Training, tips for improvement, and shopping opportunities are provided free to registered shoppers. Mystery shoppers are either paid a pre-arranged fee for a particular shop, a reimbursement for a purchase or a combination of both. Though it is possible to make a living solely from mystery shopping, it is not very common.